HELP CENTER

How can we help you today?

Find answers, guides and troubleshooting tips for using ur.onl. Can't find what you need? Contact support.

Browse by topic

8 articles

Getting started

Create and manage your first links with ur.onl.

SetupBasicsTutorial
12 articles

Links & redirects

Learn how redirects, expiry dates and custom slugs work.

SlugsExpiryRedirects
6 articles

QR codes

Generate, customize and download QR codes for your links.

GenerateDownloadPrint
10 articles

Analytics

Understand clicks, traffic sources and audience insights.

ClicksReportsTracking
7 articles

Security

Passwords, rate limits and abuse protection features.

PasswordsLimitsSafety
9 articles

Account & billing

Manage plans, invoices, payments and upgrades.

PlansBillingInvoices

Popular articles

How do I create my first short link?

Step-by-step guide to creating and customizing your first short link.

3 min read

What are custom slugs and how do I use them?

Learn how to create memorable, branded short links with custom slugs.

4 min read

How to track link analytics and understand metrics?

Complete guide to reading and interpreting your link analytics data.

5 min read

Setting up a custom domain for branded links

Configure your own domain to use with ur.onl for maximum branding.

7 min read

Still need help?

Our support team is here to help. Get in touch and we'll respond within 24 hours.